Exécution

Technologies d’exécution des commandes de bout en bout pour alimenter la cueillette et la livraison en aussi peu qu’une heure — que vous soyez sur la plateforme Instacart ou non.

Technologie native de préparation des commandes

Le logiciel de gestion des commandes d’entreprise d’Instacart, leader sur le marché, vous permet de planifier, de préparer les commandes, de réaliser des clavardages et de procéder à des articles de remplacement.

Enable your customers to view order status and chat with the Instacart shopper or your store associates in real time

Offer the convenience of Long Distance Delivery, Priority Delivery, Scheduled Time Slots and more with our full range of options

Capture growing demand for pickup by powering your curbside service with our technology, or tap into overflow support when needed

Instacart offers one of the largest shopper networks backed by our flexible fulfillment software.

We can provide access to hundreds of thousands of dedicated shoppers located within minutes of your physical store locations to pick and deliver orders same-day to your customers.

95 %

des ménages en Amérique du Nord bénéficient d’un service de livraison ou de cueillette

The flexibility of our post-checkout capabilities will empower you to design an experience that fits the needs of your different customers.

Deliveries are fast and reliable, and improve overall satisfaction by providing a high-touch or low-touch experience depending on the engagement preferences of the customer.

4,8

Note d’étoiles moyens sur 5 attribuée à nos commandes

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Questions fréquentes

What does Instacart Fulfilment offer and how does it enable fast pickup and delivery?

Our Fulfilment capability offers software to pick, chat and replace during e-commerce orders. Our shopper network is among the largest in North America and allows orders to be delivered in an average of 105 minutes.

What are the key features of Instacart's Enterprise Fulfilment Software?

Fulfilment is available as a part of an end-to-end e-commerce solution, or as a separate feature that you can plug in to your existing site. It enables your customers to stay apprised of order status and chat with their shopper in real time if replacements are needed. We can additionally offer long-distance delivery, priority delivery and scheduled time slots.

How does the flexible fulfilment software support access to a large shopper network?

If you use our full-stack solution, an Instacart shopper will be responsible to pick, pack and deliver orders from your customers. If you choose Connect Fulfilment to plug into your own site, you can choose between your own store associates and Instacart shoppers, or only rely on Instacart for surge times.

What is the coverage of Instacart's shopper network in the US?

Instacart's shopper network enables more than 600,000 people to earn money on their own schedule.

How does Instacart's post-checkout flexibility enhance the customer experience?

Post-checkout, customers have access to in-depth information about their order status to help drive customer satisfaction. They are kept apprised of replacements for approval, can chat directly with their shopper, have access to a live map of their order location and can adjust the tip amount after delivery.